Local advice, online advice and phone advice

Telephone counselling from the German Federal Centre for Health Education

Deutschland Flagge
German helpline
0800 1 37 27 00

anonymous and free of charge
Monday – Thursday 10 a.m. – 10 p.m.
Friday – Sunday 10 a.m. – 6 p.m.

Türkei Flagge
Turkish helpline
0800 326 47 62

Mondays 6 p.m. – 8 p.m.
Tuesdays 8 p.m. – 10 p.m.
Fridays 10 a.m. – 12 p.m. (noon)

Polen Flagge
Polish helpline
01590 455 60 46

Tuesdays 3 p.m. – 5 p.m. and by appointment

Russland Flagge
Russian helpline
0511 70 14 664

anonymous and free of charge
Mondays 3 p.m. – 5 p.m.

Local support – where to go

  • Gambling early intervention project for people with experience of migration
    ▶ Deutsch, English, Türkçe, العربية, polski, Русский, Tiếng Việt
     www.fip-gluecksspiel.de
  • Café Beispiellos
    Advice and treatment for people with a gambling addiction
    ▶ Deutsch, English, Italiano, Türkçe, العربية, polski, Русский, סרבי, Tiếng Việt, קרואטי
    www.cafe-beispiellos.de
  • Gambling prevention project
    Berlin-wide project to prevent gambling addiction
    ▶ Deutsch, English
     www.faules-spiel.de
  • Berlin debt advisory service
    Advice for debt problems – in person and online
    Deutsch
    www.schuldnerberatung-berlin.de
  • Charité database
    Information on gambling addiction support networks
    ▶ Deutsch
    www.spielsucht-hilfe-berlin.de
  • SEKIS
    Self-help groups in Berlin
    ▶ Deutsch
    www.sekis-berlin.de

Online help and advice

Leaflets and flyers

  • “Putting all your bets on one card – tips for gamblers” flyer ▶ Deutsch, English, Türkçe, العربية
    www.faules-spiel.de
  • “Putting all your bets on one card – tips for relatives of gamblers” leaflet
    ▶ Deutsch, English, Türkçe, العربية
    www.faules-spiel.de
  • Information leaflets and flyers for gamblers and their families
    ▶ Deutsch, English, Türkçe, العربية, polski, Русский
    www.bzga.de